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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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melanie garcia

April 2, 2026

5  out of  5
rating by melanie garcia
"best insurance agency in town. definitely recommend. amazing team members.!!"
We responded:
"Melanie, Thanks for the kind words! We value your feedback and look forward to seeing you again soon! If you ever need anything please don't hesitate to reach out to our team. Hope you visit us again soon!"
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Osiel Hernandez

April 2, 2026

5  out of  5
rating by Osiel Hernandez
"Vilma was very kind and attentive. Also answered all my questions. And has a very nice smile."
We responded:
"Thank you for the amazing review, Osiel! We could not agree more. It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Zaydah Munoz

April 2, 2026

5  out of  5
rating by Zaydah Munoz
"Vilma siempre muy atenta"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Rick Armendariz, agente de State Farm, aquí en Brownsville. "
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Celia Garcia

April 1, 2026

5  out of  5
rating by Celia Garcia
"I’ve always had an excellent experience with State Farm Insurance. Vilma always helps me make the right decision for my situation. Great customer service!"
We responded:
"Wow, thank you for the 5-star review, Celia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Zorely Ramos

April 1, 2026

5  out of  5
rating by Zorely Ramos
"Nidia made the process of getting renters insurance so easy! She took the time to explain everything thoroughly and answered all my questions. 10/10"
We responded:
"Thank you for your kind review of our State Farm Team member, Nidia. We appreciate it and look forward to serving you for years to come!"
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Jose Zarate

April 1, 2026

5  out of  5
rating by Jose Zarate
"Great customer service from Vilma, always very attentive to my insurance needs/concerns. Totally recommend."
We responded:
"Jose, it is a pleasure to hear what a wonderful experience you have had with Vilma! We appreciate you taking time to review your experience with us. Thank you for allowing us to serve your family!"
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Maribel Tabarez

April 1, 2026

5  out of  5
rating by Maribel Tabarez
"Excellent service!"
We responded:
"Maribel, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Armendariz’s Team!"
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Jesus Rosas

April 1, 2026

5  out of  5
rating by Jesus Rosas
"Emmily helped me with the DSS connecting them great service!"
We responded:
"Providing great service- that's what we do best at Rick Armendariz State Farm Agency! Thanks for shout out! "
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Aracely Velez

April 1, 2026

5  out of  5
rating by Aracely Velez
"Muchas gracias Alexis por la ayuda."
We responded:
"Agradecemos su reseña, Aracely. Gracias por sus amables comentarios con respecto al equipo de Rick Armendariz, agente de State Farm. "
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Pablo Delarosa

April 1, 2026

5  out of  5
rating by Pablo Delarosa
"Excelente atención gracias emmily"
We responded:
"¡Muchísimas gracias por su excelente reseña, Pablo! Nos alegramos de que haya tenido una experiencia positiva con el equipo de Rick Armendariz, agente de State Farm, aquí en Brownsville. "
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ALEX ANDER

April 1, 2026

5  out of  5
rating by ALEX ANDER
"Me ayudaron con el DSS. Muy buen servicio de Nidia"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas sobre el equipo de Rick Armendariz, agente de State Farm! Agradecemos mucho sus amables comentarios aquí en Brownsville. "
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Alvaro Gallegos

April 1, 2026

5  out of  5
rating by Alvaro Gallegos
"They have really profession Staff working in this office also, they provide great prices. Highly recommended ."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rick Armendariz’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Brownsville ."
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Sandra Rivera

April 1, 2026

5  out of  5
rating by Sandra Rivera
"Emmily me ayudo con mis documentos del seguro, muy buen servicio"
We responded:
"Agradecemos su reseña, sandra. Gracias por sus amables comentarios con respecto al equipo de Rick Armendariz, agente de State Farm. "
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june

April 1, 2026

5  out of  5
rating by june
"I went in to get a quote with Nidia. She was extremely helpful, courteous & has execellent customer service. Will definitely be back!"
We responded:
"June, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Armendariz’s Team! This review placed a smile on our faces! Thank you!"
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Anna Lisa Rivera

April 1, 2026

5  out of  5
rating by Anna Lisa Rivera
"Great experience at Mr Armendariz office. Nidia was very helpful."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kacie Solis

April 1, 2026

5  out of  5
rating by Kacie Solis
"Very efficient services! The customer service from the representatives is high quality and always helpful. I would 10/10 recommend this agency to my friends and family!!"
We responded:
"Kacie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Rick Armendariz’s Team!"
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Aimee Coronado

April 1, 2026

5  out of  5
rating by Aimee Coronado
"nidia ramos me dio un servicio super bueno, claro y rapido!"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, Aimee! Agradecemos mucho sus comentarios. Si en algún momento quiere hablar con nosotros sobre sus necesidades de seguro, ¡aquí estamos para ayudarle! "
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Karina L coronado

April 1, 2026

5  out of  5
rating by Karina L coronado
"Great customer service from all the office especially Nidia Ramos"
We responded:
"Dear Karina, Thanks for the great review! We are so happy that you are the great service you deserve! As always, our team is looking forward to your next visit. We're here for you anytime!"
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Mary Briones

April 1, 2026

5  out of  5
rating by Mary Briones
"Beautiful modern office space ,and I had a great experience working with this insurance team. They were knowledgeable, responsive, and took the time to explain all my coverage options in a way that actually made sense. The process was smooth from start to finish, and I feel confident knowing I’m properly covered. Highly recommend to anyone looking for reliable and trustworthy service!"
We responded:
"Hi Mary, Thank you for the wonderful 5-star review! We are so happy to read about experience with us here at State Farm Agent Rick Armendariz’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Andres Lamas

April 1, 2026

5  out of  5
rating by Andres Lamas
"Nidia Ramos was very knowledge with all the information I needed to know about my needs"
We responded:
"Thank you so much for the 5-star rating, Andres! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Faith Boynt

April 1, 2026

5  out of  5
rating by Faith Boynt
"Thank you Alexis Garza for your help!"
We responded:
"Thank you for the great review, Faith! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Pamela Galvan

April 1, 2026

5  out of  5
rating by Pamela Galvan
"I had always received such great customer service from all representatives. Super nice office environment and exceptional assistance."
We responded:
"Pamela, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Armendariz’s Team—we are always here to help!"
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melissa picazo

March 31, 2026

1  out of  5
rating by melissa picazo
"worst customer service. Appx. in the beginning of March, I called to get a quote on a RV Trailer, was quoted appx $35 but then policy was at $75. Emily never called to advise me, good thing I checked my policy the day after and noticed the rate. In addition, that same day I asked to have a vehicle removed from insurance, next day I noticed the vehicle was still there. 1 month later, they still have not removed that vehicle. I call the office, I cant speak to the office manager because apparently shes never there & they wont transfer me to speak to Emily & they have "no notes" on that request. I had to be "rude" to have them check and then say, oh we texted Emily, this conversation was on March, the 5ft, we can credit you since then. Why do I have to to be a rude customer, so they can react. Had I not checked, they would have kept on charging me and had I not been rude, they would have done nothing."
We responded:
"Melissa, we are disappointed to hear that your experience with us was not positive. We take all feedback seriously and we appreciate you bringing this to our attention. We are genuinely sorry to hear that we did not provide the service you expected and deserved. We are committed to delivering an exceptional experience for everyone, and your feedback will help us improve. Our hope is that after our phone discussion regarding this, we've been able to resolve the issue. "
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Miguel Urie

March 31, 2026

5  out of  5
rating by Miguel Urie
"Alexis helped to guide my with home insurance options; he was very attentive and eager to help. Thank you Alexis for making my insurance choice a smooth and easy process!!"
We responded:
"Miguel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Armendariz’s Team for Auto, Home or Life insurance, we are always here to help!"
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Bertha Montoya

March 30, 2026

5  out of  5
rating by Bertha Montoya
"I was able to get a fast and efficient solution to my problem even though I am no longer insured through State Farm. Thank you!"
We responded:
"Bertha, we genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Additionally, we would love the opportunity to bring you back to State Farm. Feel free to give us a call or text us- 542-RICK if you're in the market for lower rates and remarkable service from our agency! "