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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Alaniz

Gloria Alaniz

August 21, 2026

5  out of  5
rating by Gloria Alaniz
"Nidia, thank you for being a great insurance Agent and help"
We responded:
"Always great to hear! Thank you!"
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Juana Garcia

August 19, 2026

5  out of  5
rating by Juana Garcia
"Gracias Alexis Garza"
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Fernando Fernandez

August 17, 2026

5  out of  5
rating by Fernando Fernandez
"Fast and reliable help thank you."
We responded:
"Music to our ears, Fernando! Thank you!"
Profile photo of Diana Guevara

Diana Guevara

August 14, 2026

5  out of  5
rating by Diana Guevara
"Walked into a very welcoming office. Waited seconds and got to speak to a very friendly and selfless customer service staff, Nidia Ramos. I’ve been a customer of Statefarm - Rick Armendariz office for 6+ years and I’ve been inquired by other agents/companies. However, Statefarm - Rick Armendáriz always has found me a good deal, and other plans not just car insurance (Life, renters and credit card). Always a very personal treatment not just another customer. Thank you Nidia!"
We responded:
"Diana, thank you so much for your wonderful review! We’re thrilled to hear you felt welcomed the moment you walked into our office and that Nidia provided friendly, selfless service.

We truly appreciate your 6+ years of loyalty to the Rick Armendariz State Farm team—and we’re glad we’ve been able to help you find great deals not only for car insurance, but also for life, renters, and other coverage needs.

Thanks again for your kind words and for trusting us. We’ll be here whenever you need anything!"
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Joe Martinez

August 7, 2026

5  out of  5
rating by Joe Martinez
"Excellent,,friendly, good skills with Nidia Ramos. Good asset to the company. She was able help me with the state farm appt in setting it up in my phone"
We responded:
"Thanks for the great review, Joe! We loved to hearing about your experience at our office and we appreciate you allowing us to serve you! We'll pass along your feedback to Nidia. 😊"
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Maggie Lucio

August 7, 2026

5  out of  5
rating by Maggie Lucio
"Excellent services on everything, thank you
Alexis Garza"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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William Gutierrez

July 23, 2026

5  out of  5
rating by William Gutierrez
"Everyone in the office is friendly and knowledgeable. Always willing to help."
We responded:
"Our goal is to deliver REMARKABLE service to every customer, at every interaction! Thanks for noticing and taking time to review your experience with us, William! "
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Ruth Salinas

July 21, 2026

5  out of  5
rating by Ruth Salinas
"Thank you Natalia! You really helped me get the better options for my vehicles. Amazing customer service and patience."
We responded:
"Thanks so much for the amazing review, Ruth! We really appreciate your support here in Brownsville. Just reach out anytime if you need us - we’re here for you. 🚗🚙"
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helsinking kings

July 21, 2026

5  out of  5
rating by helsinking kings
"Gracias Alexis Garza me explicaste y me diste buena atención"
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
Profile photo of Lisa Yvonne Leal

Lisa Yvonne Leal

July 20, 2026

5  out of  5
rating by Lisa Yvonne Leal
"Been insured with SF for nearly 20 years, all kinds of policies. Always an easy transaction over the phone and in person. Easy to communicate with always. Thank you for your help Natalia!"
We responded:
"Hi Lisa! Thank you so much for your wonderful 5-star review! We truly appreciate you trusting State Farm and Rick Armendariz’ office with your insurance for nearly 20 years—that means a lot. I’m glad to hear the process has always been easy, whether by phone or in person, and that communication has been smooth.

Thank you again for your kind words, and please know our office is always here to help—now and anytime you need us. And I’ll be sure to pass along your appreciation to Natalia!"
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Vero Luna

July 16, 2026

5  out of  5
rating by Vero Luna
"Customer was great and proces too, Nidia was able to help me"
We responded:
"Thank you so much for the 5 stars, Vero! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Diana Roussett

July 10, 2026

5  out of  5
rating by Diana Roussett
"Received great service from Alexis and Vilma opening up my auto insurance policy. Greatly recommend!"
We responded:
"Diana, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. 🚗"
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Yolanda Gonzalez

July 8, 2026

5  out of  5
rating by Yolanda Gonzalez
"Excelente servicio por parte de Pamela, muy amable me ayudo a mandar unos documentos que me pidieron para un reclamo por un accidente que tuve."
We responded:
"Agradecemos su reseña, Yolanda. Gracias por sus amables comentarios con respecto al equipo de Rick Armendariz, agente de State Farm. "
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B Almaraz

July 7, 2026

5  out of  5
rating by B Almaraz
"Very satisfied with the courteous service extended to me today by Natalie. Highly recommend."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Brownsville to know you had such a great experience with us. We're here to help- call or text us at 542-RICK."
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Luis SAENZ

July 6, 2026

5  out of  5
rating by Luis SAENZ
"La señorita Pamela me atendió muy amablemente se las recomiendo"
We responded:
"Agradecemos sinceramente su reseña de cinco estrellas. Nuestra meta es prestar servicios de seguros de alta calidad, y estamos contentos de que hayamos cumplido sus expectativas. "
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Ricardo Flores

July 6, 2026

5  out of  5
rating by Ricardo Flores
"Excelente servicio de Nidia Ramos , muy buen precios"
We responded:
"¡Muchísimas gracias por su excelente reseña, Ricardo! Nos alegramos de que haya tenido una experiencia positiva con el equipo de Rick Armendariz, agente de State Farm, aquí en Brownsville. "
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maria gomez

July 1, 2026

5  out of  5
rating by maria gomez
"Vilma fue muy atenta con su servicio al cliente."
We responded:
"Agradecemos su reseña, Maria. Gracias por sus amables comentarios con respecto al equipo de Rick Armendariz, agente de State Farm. "
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Justino Martinez

July 1, 2026

5  out of  5
rating by Justino Martinez
"great customer service from Nidia she was very helpful"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Laura Vargas

June 29, 2026

5  out of  5
rating by Laura Vargas
"Excelente servicio por arte de Pamela. muy contenta con su ayuda!"
We responded:
"¡Gracias por su reseña! Me alegro mucho de que haya tenido una experiencia positiva con nuestros miembros del equipo de Rick Armendariz, agente de State Farm. "
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Ruth Castillo

June 24, 2026

5  out of  5
rating by Ruth Castillo
"Muchas gracias Alexis Garza"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Rick Armendariz, agente de State Farm, aquí en Brownsville. "
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Maria Saenz

June 24, 2026

5  out of  5
rating by Maria Saenz
"Great customer service from Nidia"
We responded:
"Thank you for the 5-star review, Maria! We’re proud to serve the Brownsville community and truly appreciate your support. "
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Jose Padilla

June 24, 2026

5  out of  5
rating by Jose Padilla
"Excellent service from Pamela! Everyone from the office is really attentive, very happy with State Farm."
We responded:
"Jose, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Raquel pinon

June 22, 2026

5  out of  5
rating by Raquel pinon
"Excelente servicio por parte de Pamela!"
We responded:
"Estamos aqui para ayudar! "
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Sylvia Parrao

June 17, 2026

5  out of  5
rating by Sylvia Parrao
"I called your office today for my cousin Juan S. Garcia, who has been with your company for many years!!! I got very lucky when Vilma answered my call!!! She was very patient, professional and super helpful with every transaction and question that Johnny made today!!!! Thanks again Vilma, your telephone personality came across as genuinely caring for all of Johnny’s concerns today!!"
We responded:
"Wow, thank you so much for the awesome review! 😊

We’re really glad you called and that Vilma was there to help—sounds like she handled everything like a pro. It makes our day to hear this!

We’ll definitely pass your shout-out along to Vilma! And thanks again for being with us for so many years—we truly appreciate you! 🙌"
Profile photo of Sandra Maya

Sandra Maya

June 7, 2026

5  out of  5
rating by Sandra Maya
"Rick Armendariz State Farm best Insurance Agent, great customer service all the staff is great , knowledgeable, they help you and according to your needs they will find the best rates for you, you don't need to go or look anywhere else, this is the right place for you all your insurance needs."
We responded:
"Hi Mrs. Maya! Thank you for the review and for being a long-time customer at our agency! We appreciate the opportunity to serve you and your family! Great to see you!"